Refund Policy

Effective Date: 30-03-2026

1. Eligibility

Refunds are applicable only if:

• Wrong product delivered
• Damaged product received
• Product is expired or defective

2. Non-Refundable Cases

• Change of mind
• Opened or used products
• Delay due to courier issues

3. Process

• Raise a request within 24 hours of delivery
• Share proof (images/videos)

4. Refund Timeline

• Approved refunds are processed within 5-7 business days

Return Policy

Effective Date: 30-03-2026

1. Return Conditions

• Product must be unused and in original packaging
• Return request must be raised within 24 hours

2. Return Process

• Contact support
• Our team will arrange pickup (if applicable)

3. Rejection of Returns

Returns will not be accepted if:

• Product is used
• Request is raised after 24 hours

Shipping Policy

Effective Date:30-03-2026

1. Delivery Area

• Currently serving Varanasi

2. Delivery Time

• Next-day delivery for all orders placed before cutoff time

3. Shipping Charges

• May vary based on order value and location

4. Order Processing

• Orders are processed within 24 hours

5. Delays

Delays may occur due to:

• Weather conditions
• High order volume
• Unforeseen logistics issues

6. Contact

For shipping queries, contact support@askved.in